How to Make Your In-Store Experience More Convenient for Customers?

Nexgen US
3 min readDec 16, 2021

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Are you planning to bring something creative to your in-store experience? If you have not yet, then the coming days could be difficult for your retail business. It is because the competition between retailers is fiercer than ever. To entice customers, you need to give them compelling reasons to come to your store and shop.

For customers, in-store experience matters the most. A recent survey stated that more than average consumers prefer the in-store experience the most. So, retailers need to extend their marketing plan to make their store more creative and something must catch the shopper’s eye. It can be a creative window display, product placement on shelves, signage, store layouts and more. For this, we rely on visual merchandising to properly execute products on shelves and make your store a complete steal. Planograms are the visual merchandising tool that helps retailers to make the in-store experience more convenient for customers. Follow these steps, to create in-store experiences which can keep customers coming back to your store:

  1. Determine shopper behavior: Retailers need to understand the customer before placing products on store shelves. By considering the consumer decision trees, retailers can discover the buying habits of consumers. This helps retailers get a close insight into shopping trends and create satisfying in-store experiences for their customer needs. For instance, retailers can allure shoppers by placing bold window displays with discount labels to make them more willing to return to the store.
  2. Create a flow: When designing the layout of a retail store, retailers should consider the flow of traffic patterns. This will influence the movement of customers through the store, and encourage them to go shopping For example, retailers can create aisle space narrow enough to slow customers to have a look. Placing of wide aisles can make customers rush without noticing the products. Regardless of which patterns suit your store, retailers need to showcase products in a way that makes it easy and convenient for shoppers to navigate.
  3. Make it simple, visible and positive: Always try to make the in-store experience less complicated with visible displays. This helps to clearly showcase the products by optimizing the right space between products on shelves. With these factors, you can create a positive in-store experience for the customers.
  4. Offer discounts for specific products: Some grocery stores offer daily discounts for enticing customers. Because of that reason, customers will return to the store and make purchases. With this marketing strategy, retailers can place discount labels on offer items and increase sales.

Conclusion

Creating memorable in-store experiences for customers can bring them back to your stores and ensure customer loyalty. With the planogram software, retailers can easily plan and execute their store shelves efficiently. This helps to improve retail sales and store performance.

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Nexgen US
Nexgen US

Written by Nexgen US

We are a digital solutions provider with primary focus on the financial and retail sectors around the world for almost two decades. https://www.nexgenus.com/

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